Monday, 19 August 2013

Now, Where Were We?

In the beginning there was the map, and it was good. It allowed you to get from point A to point B without wandering aimlessly around in between. For the next few hundred years there was still the map, drawn and then printed on papyrus or vellum or paper and we were happy enough.

Then someone invented satellite navigation, arguably one of the most amazing pieces of technology ever invented. Having machines for writing words or adding numbers or communicating with each other we could and did see coming, but sat nav came out of left field. Who could have guessed that we would have had maps that actually tell you where you are? Amazing, unless you are a teenager in which case you probably have grown up with it and have no idea of what the fuss is about.

It was only made available to people without guns less than twenty years ago and, given the time needed to develop consumer products, only became ubiquitous in the last ten years. One of the many things that I admire Google for is their dedication to recording the planet with aerial and street level photography and resisting the temptation to only release the data on a series of expensive DVDs. That would have been the old anal-retentive way of doing it. Instead it is given away via your computer browser and, once the screens got big enough, your phone. Brilliant. Their adventures in mapping have been useful beyond measure and given everyone with a computer a much clearer view of the world in which we live.

But, and there is always a 'but', Google seem to have caught something from Microsoft. It is a creeping, invidious condition called 'minimalism'. Microsoft have been practicing it for a while now, no doubt because there will be a new generation of designers among their ranks who worship at the altar of 'clean', 'pared down' graphic interfaces and will pour scorn on anyone who disagrees.There is a certain attraction to making things more simple to understand, shortening the period needed to make it navigable. The problem is, you can go too far. Microsoft are slowly learning this lesson with Windows 8. Simple is only good to the point that it becomes counter-productive. Hiding things so that they don't 'clutter' the interface surprisingly makes them more difficult to find - who would have guessed it?

The other manifestation of minimalism is that functionality is also pared down. Why allow the user to use a comprehensive set of tools when we can make their life so much better by taking some of them away? Again Microsoft have been doing this for a while but Google now seem to be following the same route. This is presumably because that same generation of designers who are trying to make their mark by doing something, anything, different to the previous lot which, for the moment is minimalism, work for them as well.

Back to maps. Google have (had) an excellent product in Google Maps. It was clear and clean and easy to use. Apparently not easy and clean enough though so, along with a number of Google products, they have revamped the graphic interface. They have now taken many of the unsightly buttons and hidden them. If the hidden buttons themselves were still too cluttered they culled them. It is now a guessing game trying to figure out how things work and, indeed, if they are still there. Functionality is now, apparently, 'Old School' so the ability to store maps offline has been banished to an arcane series of button presses known only to the cogniscenti. I have the deep suspicion it shouldn't be possible at all but a small group of the older guys have hidden it from the bright young things.

The main gripe I have with it is 'My Maps'. I have been using these for route planning and location marking for a while. I can sit in my office with my nice big computer monitor and plan things easily. I can then call up this information via Google Maps on my mobile phone without having to remember to do anything in advance. It is just there. I can look at my phone and see any of the growing number of maps I have saved on my computer in the office. Genius.

At least it was until the minimalists took over. The latest version of Google maps no longer allows this. You can still do it by opening your phone's browser and going in the back way (thanks again there Old Guys, keep up the good work, your day will come again) but it is nowhere near as convenient as it used to be. Why is this? What possible harm was it doing?

Anyway. I'm waiting for the old guys to form a posse and ambush the bright young things and put them in a room without a doorhandle. At least they will be able to appreciate the minimalism of it while they sit there in the gloom and slowly get the point.

Thursday, 15 August 2013

Technological Progress

A while ago I ditched the whole business of building websites using HTML. I had bought software packages including good old HoTMetaL from way back when, and Expression Web and managed to tame them to the point where I could get a halfway decent website. However, the joys of nesting tables (look it up but include the term 'HTML' unless you want to get something in teak) paled somewhat and I decided that I needed a way of building websites that hid all the messy html stuff and allowed me to simply put things on the screen that looked right. I am more interested in using software than coding so when Moonfruit came along it seemed the answer to my prayers - and was, for a time at least.

Moonfruit uses a Flash based interface which allows sites to be built using their website in the web browser rather than software installed on the computer. I could lay things out on the page and nudge them to suit. I could upload images and they would be resized by the software rather than me having to painstakingly do it myself. This is what I had been waiting for. I could even let other have access to parts of the site to change themselves without forking out for the aforementioned software. Heaven.

There was one small problem. That same 'Flash' that allowed this to work had issues. Not everyone had adopted it so anyone looking at the websites on an Apple device didn't see what I saw. The same went for mobile phones, not a problem when everyone's phone had a screen the size of a postage stamp but these days everyone expects to surf the web on their phone even whilst driving. Even the devices that used Flash had their problems. As new versions of Flash have been brought out first Google Chrome and then Mozilla Firefox started to glitch. I found that Chrome wouldn't display YouTube videos, a little ironic as they own YouTube. Then browsers started missing out anything in bold type which left odd, unexplained gaps and caption-less photos all over my website. Then the layered images that I had used for backgrounds started to display areas of black behind them. I checked all of these things out on other computers just in case it was my video card on the fritz but it was consistently wrong. The only fix for this that I could find was to disable the latest version of the Flash player, and this worked, but other glitches then appeared to replace them. This was a big problem.

Then the Seventh Cavalry appeared in the form of HTML5 and there was the promise of a solution. Moonfruit responded. Realising that Flash was going to be dead in the water soon they started to rebuild their Sitemaker software retaining the friendly Flash interface but then converting everything to HTML5. They promised that they would upgrade everyone and even gave dates.

They have now stopped giving dates, they can't take the grief. After missing deadline after deadline they finally unveiled their new 'v6' software - but only for new websites. We longstanding established website owners were promised that we could migrate at a later date, whenever that was.

Eventually the big day came earlier this year and we were encouraged to convert our sites from v5 to v6. There were just a few issues though. Large chunks of functionality that we had rather got used to in v5 were not yet there and there was no guarantee that there ever would be. These included forms, blogs and membership and a whole lot of other things. So, not small chunks. Rather large chunks. In fact the sort of size chunks that meant that migration couldn't sensibly happen.

This is still ongoing. I can't update my websites because the effort may be completely wasted by me having to go elsewhere to build and host them. I can't have sites without member areas as that would make the whole business of being a member pointless. I just have to sit and wait and hope that something comes along to put me back to where I thought I was 18 months ago.

Technology apparently progresses backwards.

Monday, 12 August 2013

We're Off

Ah. There you go.

I hadn't even posted anything before Google obliged with a perfect example of what this blog will be about. Having put the bones of the blog together I tried to look at the site and got this:

We're sorry, but we were unable to complete your request.
When reporting this error to Blogger Support or on the Blogger Help Group, please:
  • Describe what you were doing when you got this error.
  • Provide the following error code.
bX-di21nx
This information will help us to track down your specific problem and fix it! We apologise for the inconvenience.

Thanks Google. Thanks a bunch. I am now going to have to wait until the technology sorts itself out before even the blog will work correctly!

Oh, and by the way I don't live in the same time zone as your servers, but surely you know that already? I get accurately targeted adverts popping up all the time spooking me but you can't seem to figure out my location?


By Way of Introduction

This is my new blog. Born out of the continuing frustration that results from doing anything that involves technology.

Don't get me wrong. I don't have a problem with technology. I love it. I embrace it. Unfortunately it seems to have a problem with me. The simplest, most straightforward requests are turned into a world of pain. The things that technology is supposed to offer don't materialise, or at least refuse to until they have run me ragged.

If you are frustrated by things that don't do what they are supposed to do, or no longer do what they used to do quite well, this blog is for you.

You are welcome to it.